Red Nose Day

Friday 30th June 2017

Trading Terms and Conditions

Trading Terms and Conditions

  1. All Red Nose Day goods and services ("Products") supplied by SIDS and Kids are supplied on these terms and conditions.
  2. Products may be purchased upfront by the Customer or provided on consignment. Orders may be placed online from 15 April each year until Fri 21 June.  
  3. Product orders will be dispatched by courier to a street address only. Anticipated initial delivery for orders is early May. Reorders will be despatched within 3 business days. Longer waiting periods may apply during peak periods (during June) or to regional areas or territories.
  4. Product orders will only be accepted for residents of Australia and New Zealand.
  5. Upfront purchase conditions:
    1. The Customer purchases Products at the price quoted. Prices quoted are in Australian Dollars ($AUD) and are subject to change without notice.
    2. All online upfront orders must be paid by a valid credit card at the time of purchase.
    3. All upfront orders will be processed through a SecurePay online encrypted security facility.
    4. The Products remain the property of SIDS and Kids until time of sale to the Customer. Risk in the Products will pass to the Customer on delivery.
    5. SIDS and Kids reserves the right to charge for delivery of the Products at any time, notwithstanding that it may not have previously done so. Administrative fees may also be imposed for orders under certain dollar values.
  6. Upfront Refunds
    1. Refunds will be issued on product that is damaged or defective;  delivered after their ‘use by’ or ‘best before’ date; which are not otherwise in accordance with the Customer’s order; or which by law may otherwise be returned to SIDS and Kids at no cost to the customer.
    2. Refunds will not be offered for change of mind or after 14 days of receipt of delivery unless a return authorisation is obtained from SIDS and Kids.
    3. Notwithstanding these provisions, SIDS and Kids will not accept a return Product where the Customer has caused the Product to become unmerchantable or failed to take steps to prevent the Product from becoming unmerchantable or the product has become damaged by abnormal use whilst in the possession of the Customer.
  7. Consignment order conditions:
    1. The Customer orders Products at the price quoted.  Prices quoted are in Australian Dollars ($AUD) and are subject to change without notice.
    2. No consignment order shall be binding until accepted by SIDS and Kids. SIDS and Kids reserves the right to accept any order in whole or in part.
    3. The Products remain the property of SIDS and Kids until time of sale by the Customer to a third party. For sake of clarity, the Customer acknowledges that at no time does the Product ordered on consignment pass to the Customer and the Customer is appointed by virtue of these terms as an agent for SIDS and Kids.
    4. Any Customer ordering on consignment is obligated under these terms to assume responsibility for the Product whilst in their possession; return monies for Product sold and remaining unsold Product to SIDS and Kids within 60 days of the campaign conclusion or by 30th August (whichever is first).
    5. Whereby a Customer fails to make payment or return unsold Products to SIDS and Kids within 60 days (or by 30th August), SIDS and Kids reserves the right to invoice the Customer for the complete amount of the consignment order placed.
    6. SIDS and Kids reserves the right to charge for delivery of the Products at any time, notwithstanding that it may not have previously done so. Administrative fees may also be imposed for orders under certain dollar values.
  8. The Customer acknowledges that the Product may present a safety hazard to children and will not give Products away, free of charge to children.  The Customer will adhere to age guidelines and safety instructions printed on relevant products.  The Customer will ensure that the Products are stored and displayed in a safe place and will keep Products in saleable quality at all times. 
  9. SIDS and Kids is responsible for reporting and making payment of goods and services tax (GST) for all Product sold throughout the Red Nose Day campaign period.
  10. Red Nose Day is the primary fundraising activity for the National SIDS Council of Australia Ltd, ABN: 55 050 464 616.

For further information, please contact SIDS and Kids Australia on (03) 8888 1600.